Gulfstream Legal Group Reports Record Growth in 2022https://gulfstreamlegal.com/wp-content/themes/gulfstream/images/empty/thumbnail.jpg 150 150 Gulfstream Legal Group Gulfstream Legal Group https://gulfstreamlegal.com/wp-content/themes/gulfstream/images/empty/thumbnail.jpg
Today, we are pleased to announce record growth in sales for 2022, increased new clients and staff additions and promotions to support company growth. We experienced a 14% increase in Records Retrieval/Court Reporting service line revenue in 2022 and a 21% increase in eDiscovery service line revenue for the same year. We can attribute this growth to new technology, improved client service and the expertise of both our new and long-tenured staff.
“Gulfstream professionals were able to help more than 500 clients more efficiently and effectively handle their eDiscovery, Records Retrieval and Court Reporting needs,” said Joe Swingle, president of Gulfstream. “Our exceptional team has an average tenure of more than 12 years with Gulfstream. They are loyal to our clients and the company, and they were able to weather the challenges 2022 presented to operations to provide better service than, I believe, we’ve ever delivered.”
The growth in the company’s Records Retrieval services comes because of continued improvement to the turnaround time on records requests. We average 23 days to process requests, so records to support client matters can be reviewed and searched faster than ever before. With expedited service, we have been able to handle more records requests for more clients.
The 21% increase in eDiscovery revenue is a result of increased efforts to improve upon our exemplary responsiveness and new software that enhances clients’ efficiency when reviewing data. Due to the increased business, Gulfstream hired project managers and ESI analysts in 2022 to assist in providing efficient and exemplary service to clients. We also bolstered our development team in 2022, adding key personnel to help clients create custom workflows and applications designed to reduce the time and costs associated with eDiscovery processes. Growth in forensic data collections can be attributed to adding multiple key personnel and the expanded ability to collect data from additional sources. We plan to update software in anticipation of client needs and will also solicit requests for improvements from our client base in the year ahead.
We expect record growth to continue because of increased market penetration, more retained clients and new software rollouts to come in 2023.
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