The important role of innovation and custom tools in eDiscovery

An oft-overlooked topic in eDiscovery is internal innovation and development. eDiscovery experts must integrate innovation into their culture and create company-developed unique tools to remain competitive and relevant in the sector. Today we want to talk about the importance of innovation for eDiscovery, the role custom-made tools play in this process, and why it should matter to law firm and corporate legal clients.

First, eDiscovery companies must differentiate themselves from their competitors. With so many eDiscovery vendors and service providers on the market, it can take some effort to stand out. By developing custom tools and solutions, eDiscovery experts can set themselves apart from their competitors and offer unique value to clients.

Custom tools can also help eDiscovery experts stay current with the latest trends and technologies in the industry. The world of eDiscovery is constantly evolving, with new tools, techniques, data sources, and compliance laws emerging and changing all the time. By investing in custom tools and staying at the forefront of eDiscovery technology, companies can ensure that they offer their clients the best possible service.

In addition to differentiation and staying current, custom tools can help eDiscovery experts improve their efficiency and accuracy. By creating tools specifically designed to handle the unique challenges of eDiscovery, experts can streamline their workflows and reduce the risk of errors and inconsistencies.

One example of a custom tool that Gulfstream Legal has created is an integrated project management system. Working with our project management system to support every aspect of the eDiscovery workflow means that information is readily available to all internal staff and external clients, processes are built to prioritize key matter elements and it introduces an integrated, repeatable workflow that reduces the time and cost of eDiscovery. Though off-the-shelf software may work for some, it is only suitable for some cases, and custom solutions may be necessary to achieve the best results.

Another example Gulfstream has created is a custom dashboard that provides eDiscovery teams with real-time insights into key performance indicators. By monitoring metrics such as review rates, error rates, and document throughput, teams can quickly identify and address bottlenecks or other issues impacting their efficiency.

eDiscovery companies must innovate and develop custom tools to differentiate themselves, stay current with the latest trends and technologies, and improve their efficiency and accuracy. By investing in custom tools and solutions, Gulfstream Legal offers our clients unique value and allows our team to stay ahead of the curve in this rapidly evolving field.